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 | Service, Support and Training
Application Equipment
What’s so great about StoMachine Technology?
Sure, our equipment is innovative and is the core of our programs. But, Sto is not only the expert on its equipment, but its products, too!
Sto’s technical field personnel have years of experience with Sto Products and equipment – but most importantly, it is how we combine these two components with support, service and training to create a competitive advantage for our contractors.
It means we know our products, we know our equipment and we know how to make them work to YOUR fullest advantage. Don’t believe us? Just give us a try - and we will PROVE IT!
Service, service, service . . .
Sto’s commitment is to insure that its equipment is running at all times
Whether the contractor has a material question, equipment question or both – we can answer it !
Sto maintains a complete inventory of parts for all of its equipment; some Sto distributors may also stock parts upon request
Support, support, support . . .
Sto has more factory sales and support staff in the field than any of its equipment, EIFS or stucco competitors
Sto’s StoMachine Technology Department is dedicated to providing innovative equipment for the most productive installations of Sto Products
Sto provides the toll-free StoMachine Technology HelpLine to provide immediate technical support
Sto is in the business of selling products, so we will do what it takes to ensure the applicator is best equipped to install our products properly and efficiently
Training, training, training . . .
Sto owns the equipment manufacturer and receives training from its technical specialists
Sto trains its sales technicians on the use of the equipment AND the products with the equipment
Sto provides to the applicator on the job training for the initial use of the equipment
Sto provides additional training for the applicator as needed
StoMachine Technology HelpLine
(888) 522-0184
Sto provides the StoMachine Technology HelpLine to ensure the maximum possible “up time” for its equipment in the field. The StoMachine Technology HelpLine is available for what may seem like the most simple or trivial question. Equipment operating procedures, electrical requirements, job staging - whatever the issue, large job or small, we encourage our Sto contractors to utilize this valuable resource to its fullest. We can only assist when we know our assistance is needed!
Links:
StoMachine Technology Master Lease Agreement
StoMachine Technology Credit Card Form
StoMachine Technology Equipment Transfer Form (Use when transferring equipment in the field from a distributor or contractor to another.) Note: Use RGA process when returning equipment to Sto facilities.
StoMachine Technology Parts Catalog
StoMachine Technology Lease Fee Schedule - 2008
StoMachine Technology Product Reference - Spraying Sto Products
Warranty Information |
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